- Call Us Now
GENERAL :
301-663-8044
CCS Services :
888-240-6835
SPS Services :
888-505-8677
GENERAL :
301-663-8044
CCS Services :
888-240-6835
SPS Services :
888-505-8677
Service Coordination’s Executive Leadership Team brings dedication, purpose, and deep expertise to our mission. United by a shared commitment to person-centered care, they guide the organization with strategic vision, operational excellence, and an unwavering focus on delivering high-quality case management services to the people and communities we support.
John Dumas leads SCI as President and CEO, overseeing programs that provide transformative support for individuals with disabilities and complex medical needs. With over 30 years of leadership experience, he manages finance, operations, human resources, and strategic growth initiatives to enhance SCI’s infrastructure and services. John holds degrees in Business Administration and Management and an MBA in Finance/Leadership. He is a graduate of the Leadership Maryland Class of 2017 and served for 22 years in the United States Marine Corps. His leadership fosters collaboration and innovation, advancing SCI’s mission of delivering premier case management services to individuals and families.
Tenneille Aleshire oversees SCI’s Coordination of Community Support and Supports Planning Services programs, ensuring high-quality, person-centered services. She began her career at SCI in 2004 as a Coordinator and advanced to her current leadership role. Tenneille holds a Psychology degree from Salisbury State University and is a graduate of the University of Delaware’s National Leadership Consortium on Developmental Disabilities. Passionate about person-centered services, Tenneille emphasizes strong relationships and quality care. She is dedicated to fostering a responsive and flexible work environment that prioritizes team member development, well-being, and continuous improvement in service delivery for individuals and families.
Carolyn Kime leads SCI’s People & Culture team, enhancing the team member experience and fostering a culture of inclusion and diversity. With over 20 years of experience in human resources and organizational leadership, she specializes in talent management, employee development, and workplace culture. Before joining SCI, she held senior HR roles at Catholic Relief Services and KCI Technologies, leading global HR operations and strategic initiatives. Carolyn holds an MS in International Business from Johns Hopkins University and a BS in Business Administration from Towson University. A Certified Compensation Professional, she is committed to strengthening team engagement and driving organizational effectiveness.
Ajaye Pope oversees SCI’s service delivery, optimizing healthcare operations to enhance efficiency and quality outcomes. With over 18 years of experience in healthcare operations, she has led initiatives to enhance patient care and streamline processes. She previously held leadership roles at Johns Hopkins University and Chase Brexton Health Care, focusing on operational strategy and patient-centered care. Ajaye holds a BS in Business Administration from Coppin State University, an MBA and MPA from the University of Baltimore, and is a certified project manager. She is committed to driving operational excellence, efficiency, and high-quality service delivery for SCI’s communities and stakeholders.
Eric Silverman leads SCI’s financial operations with over two decades of experience in strategic financial management. He has held senior finance roles at The Consortium and The Renfrew Center, specializing in financial operations, growth strategy, and organizational financial health. Eric holds an MBA in Organizational Leadership and a BS in Accounting from Drexel University. A Certified Public Accountant, he focuses on fiscal sustainability, risk management, and long-term financial growth. His expertise ensures SCI maintains financial stability, enhances operational efficiency, and supports the organization’s mission-driven initiatives for long-term success.
Craig Zucker is Chief Strategy Officer at Service Coordination, Inc. (SCI), where he leads strategic planning, government relations, and the Strategy Center of Excellence. A Maryland State Senator since 2016, he represents the 14th District and chairs the Capital Budget Subcommittee on the Senate Budget and Taxation Committee. With over 17 years in public service, Craig previously served as a State Delegate and held senior roles in the Office of the Maryland Comptroller. He holds a Master’s in Government from Johns Hopkins University and a Bachelor’s in Social Science from St. Thomas Aquinas College.
Our Board of Directors is composed of accomplished leaders who lend their time, talent, and insight to help shape Service Coordination’s direction. With diverse experience across sectors, they provide thoughtful governance and strategic oversight, ensuring we remain innovative and grounded in our mission.
John Halley brings over 16 years of financial and leadership expertise to SCI, where he serves as Chairman of the Board. As Senior Vice President and Business Banking Regional Manager at M&T Bank, he has a proven track record in managing business banking teams and driving growth in the Greater Washington Market. John holds a Master’s of Business Administration from the University of Maryland and has served on SCI’s Board since 2017. His deep understanding of finance, governance, and organizational strategy helps guide SCI’s initiatives, ensuring continued growth and sustainability for the communities it serves.
Renée Winsky is an accomplished leader with extensive experience in leadership development, economic development, and nonprofit management. She is a Senior Leadership Development Consultant at McDonell Consulting Group and the Founder and President of Bay One Group, LLC. Renée has held key leadership roles, including Vice Chair of the Maryland Venture Fund Authority and Chair of the Maryland Innovation Initiative. She previously served as President and CEO of Leadership Maryland and the Maryland Technology Development Corporation. Renée joined the SCI Board in 2022, bringing expertise in strategic planning, board governance, and executive leadership development.
Lauren Ashgari is the Founder and President of Alderson Loop, a staffing and consulting firm specializing in IT and creative projects. She is an active community leader, serving on the National Kidney Foundation and Carroll Community College boards and as a member of the Women Presidents Organization and the Baltimore Business Journal Leadership Trust. Recognized for her business acumen, Lauren has received numerous industry accolades for leadership and entrepreneurship. She holds undergraduate and graduate degrees from Johns Hopkins University. Lauren has been an SCI Board Member since 2022, contributing expertise in business strategy, workforce development, and operational growth.
Maria Darby is a strategic leader with over 20 years of experience in nonprofit management, strategy, and business transformation. She owns Darby Consulting, where she provides strategic management, communications, and project management services to nonprofit and educational institutions. Previously, she served as Chief Operating Officer at Keswick, overseeing operational strategy and program implementation in subacute and long-term care. Committed to community service, she has held leadership roles on multiple boards in Baltimore, focusing on initiatives that drive organizational success. Maria joined the SCI Board in 2022, bringing expertise in nonprofit operations, governance, and strategic growth.
Josh Delclos is a dedicated advocate for individuals with differing abilities. As President and Facilitator of People First, a local self-advocacy group, he leads efforts to empower individuals and ensure their voices are heard. He also served on the ARC Governance Committee for three years, shaping policies that impact those he represents. Josh has been part of the SCI family for 24 years and joined the Board in 2023. His firsthand experience and passion for advocacy strengthen SCI’s efforts to promote inclusivity, expand opportunities, and empower individuals with disabilities to lead more independent, confident, and fulfilling lives.
Vlady Gorny is an accomplished leader with over 20 years of experience in energy risk management. He joined Exelon Corporation in 2012, overseeing risk analytics, structured deal analysis, and strategic risk management for its international businesses. Before Exelon, he contributed to Constellation’s risk management group, working with major global organizations. Vlady holds an MBA from Rice University and the University of Houston, is a CPA, and a member of the American Institute of Certified Public Accountants and the Global Association of Risk Professionals. He has been an SCI Board Member since 2017, bringing financial expertise and strategic insight.
Marlene Hendler is a dedicated advocate for accessible transportation and disability rights. She chairs the Citizens Advisory Committee for Accessible Transportation and co-chairs the Title 6 and Safety Committee, working to enhance transportation services across Maryland. Her leadership has been instrumental in shaping policies that promote mobility, independence, and equal access for individuals with disabilities. Since joining the SCI Board in 2014, she has contributed significantly through her role on the Steering Committee, advancing inclusive initiatives, fostering collaboration with policymakers, and ensuring essential services are available to those who need them most.
Cindy Kelleher is a healthcare executive with expertise in financial management, patient-centered care, and strategic market analysis. As former CEO and President of the University of Maryland Rehabilitation & Orthopedic Institute, she strengthened financial stability while prioritizing quality patient care. Cindy holds a Master’s in Public Health from Johns Hopkins, a Master’s in Business Administration from the University of Baltimore, and a Bachelor’s in Dental Hygiene from the University of Maryland. She also serves on boards such as Mount Washington Pediatric Hospital and the University of Maryland Medical System Foundation. Cindy joined the SCI Board in 2024, bringing valuable healthcare leadership and financial expertise.
Karl Lowe is a senior IT executive with a proven track record of driving digital transformation across industries, including manufacturing, energy, technology, and non-profits. He specializes in strategic planning, continuous improvement, and organizational change management, leading large-scale, multi-million-dollar transformation projects. Karl combines operational excellence with emotionally intelligent leadership to build high-performing global teams. He holds an Executive MBA in Organizational Leadership from Case Western Reserve University and a BA in Chemistry from Princeton University. Karl joined the SCI Board in April 2024, bringing expertise in technology strategy, process optimization, and business transformation.
Kelly Mason is a distinguished legal and compliance professional with over 17 years of experience at Magellan Health, where she serves as Associate Counsel. She holds a Juris Doctor from Catholic University’s Columbus School of Law and a BA in International Relations from the University of Delaware. A Certified Health Care Compliance professional and member of the Virginia State Bar, Kelly is also actively involved with the Health Care Compliance Association and Jack and Jill of America, Inc. Since 2020, she has been a dedicated SCI Board Member, contributing to the Quality, Compliance, and Risk Committee.
Erin Montgomery is a seasoned business advisor with over 15 years of experience in accounting and advisory services, focusing on life sciences and government sectors. She has held leadership roles in audit committees for various Boards of Directors. Erin earned her MBA from San Diego State University and a BA in Business Administration from Goucher College. A CPA licensed in Maryland and Virginia, she specializes in financial oversight, corporate governance, and strategic risk management, assisting SCI with complex financial challenges. Since 2023, Erin has been a dedicated SCI Board Member, leveraging her expertise to guide the organization’s fiscal strategy and sustainability.
Cheryl Steinbacher is a seasoned HR executive with over 40 years of experience in strategic leadership. She has held senior roles at Horizon Farm Credit, Cardinal Bank, and Integra Bank, focusing on talent management and organizational development. Cheryl is also President of the Carroll County Chapter of the League of Women Voters. She holds an Executive Certificate in Transformational Nonprofit Leadership from Notre Dame, a Master’s from Vanderbilt, and a Bachelor’s from the University of Tennessee. A SHRM Senior Certified Professional, she has been an SCI Board Member since 2020, leveraging her expertise in workforce strategy.
Julie Vishnyakov is a distinguished professional with extensive experience in energy trading, structured origination, risk management, and finance. She has held key leadership roles at Constellation, overseeing enterprise risk management, market risk, and structured origination, driving financial and strategic initiatives. Julie graduated magna cum laude from Towson University with a Bachelor’s Degree in Accounting. She is a Certified Public Accountant and a member of the American Institute of Certified Public Accountants and the Global Association of Risk Professionals. Julie joined the SCI Board in 2023, bringing expertise in financial oversight, strategic risk management, and governance.