Since March of last year, SCI has operated in a fully remote capacity. This means your Supports Planner or Coordinator of Community Services worked with you virtually through video conferencing to ensure your services and access to resources were maintained. In addition, SCI closely followed the guidelines outlined by the Centers for Disease Control and Prevention (CDC) and the Maryland Department of Health (MDH), making certain our procedures matched or surpassed their recommendations. Founded on the core principle of access for all, the SCI mission remains to provide quality case management services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights. This past year has been a learning experience for SCI. The pandemic affirmed our long-standing commitment of investing in technology to enhance our delivery of services. As the largest provider of case management services to the disability community, we were able to continue services, when stay-at-home mandates were ordered in Maryland. SCI also increased check-ins and phone calls. All these measures aimed to increase services and care.
Starting September 1, 2021, we look forward to resuming our services in-person for any person receiving services from SCI, who is comfortable with an in-person visit. In addition, we require all our Team Members to wear personal protective equipment (PPE), which means our Team Members are required to wear masks and any additional equipment needed to follow safety measures. These requirements are in place to keep you and our Team Members safe and protected. SCI will continue to monitor, measure, and modify these requirements, keeping the safety of our Team Members and the community at the center of all decisions.
We thank you for choosing SCI and look forward to providing you with exceptional service.
Frequently Asked Questions: COVID-19 & Contact Tracing
covidLINK is more than Maryland’s contact tracing initiative. It’s a way we can all keep each other safe. By getting ahead of the disease, we can help prevent infections, better understand how it’s transmitted, and get closer to returning to our normal lives.
Fact vs. Truth: Help share the truth about COVID-19?
Frequently Asked Questions from the Maryland Department of Health
Back to Business
Updates and best practices for Maryland’s companies reopening in correlation with the COVID-19 outbreak.
Reopening Guides and Testing Site Information
Below are guides from various sources regarding reopening our state, testing sites and what the roadmap to recovery looks like from here.
Public Health Principles for a Phased Reopening During COVID-19: Guidance for Governors
This document from the Johns Hopkins Center for Health Security provides an assessment of the risk of SARS-CoV-2 transmission in a variety of organizations and settings that have been closed during the period in which physical distancing and mitigation measures have been put in place. We outline steps to reduce potential transmission during the reopening of these organizations and settings, building on the proposed phased approach.
National coronavirus response: A road map to reopening
This report from the American Enterprise Institute (AEI) provides a road map for navigating through the current COVID-19 pandemic in the United States and outlines specific directions for adapting our public-health approach away from sweeping mitigation strategies as we limit the epidemic spread of COVID-19.
Updates and resources below are from the Centers for Disease Control and Prevention.
For more information and recommendations from the CDC, please visit their COVID-19 informational webpage.
Here you will find various resources from trusted partners in our community.
Check out these important resources from the Institute for Community Inclusion including:
- Using Technology for Remote Services: A Guide for People with Disabilities
- What is COVID-19 and Why Are So Many People Not Working?
Find additional documents, view the Institute for Community Inclusion website here.
Tip Sheet - Individuals/Providers Joining a Teams Meetings
This document provides instructions for connecting our individuals/providers to a Teams Meeting initiated or invited by an SCI Team Member.
Click here to download Tip Sheet - Individuals/Providers Joining Teams Meetings (Updated 3/30/2020)