Supports Planning Services

Support for Individuals Seeking to Live Independently in their Community

Through our Supports Planning Services (SPS) program, SCI partners with people to navigate complex systems such as Medicaid and long-term services and supports.

Our holistic approach is rooted in respect for each person’s dignity, independence, and right to make informed, self-directed decisions about their life.

A young woman with dark curly hair and a red blouse makes a pizza with a young man with Downs syndrome and dark curly hair; he is wearing a blue shirt.

We believe that every person should choose the supports and care that suits their individual vision of a good life.  Our Supports Planners work with you to understand what that means to you and can help you access home and community-based services (HCBS), which are administered by the Maryland Department of Health, Office of Long Term Services and Supports.

A woman of color places her hand compassionately on the shoulder of a person wearing a green jacket.

How We Help

How We Help

We meet people where they are — whether at home or in a facility; support is always within reach.

Through compassionate partnership, expert coordination, and person-centered planning tools, we provide a holistic way of ensuring everyone can live the life of their choice.  Our award-winning and dedicated team helps people thrive with dignity, purpose, and independence every day in their communities.

A young African-American woman smiles and laughs with an elderly African-American man. She is wearing a grey polo, and he is wearing a navy blue polo. They are in a light-filled apartment.

The SCI Difference: Our Lasting Impact

The SCI Difference: Our Lasting Impact

SCI recognizes that a person’s ability to participate in their community and advocate for their needs has a major impact on their ability to choose and pursue their ideal life.

We believe in a planning process that assists people in determining goals that are important to them and outlining the needed steps to achieve those outcomes.

An African-American man wearing a lavender button-down shirt points to a part of a digital tablet a Caucasian woman in a wheelchair next to him is holding. She has short hair and is wearing a white sweater. They are in an office.

What Sets Our Supports Planners Apart

What Sets Our Supports Planners Apart

Our Supports Planners are mission-driven professionals who go through extensive training and live in the areas they serve.  They are passionate about building meaningful relationships through personal, consistent support.

Caseloads are intentionally small, so our Supports Planners can truly get to know each person, offering dedicated attention, understanding and individualized care.

Ways We Support

Our compassionate and experienced Supports Planners are here to help you navigate the resources and services that empower you to live the life you envision. Because every individual is unique, we work with you to create a personalized plan tailored to your needs, goals, and aspirations. Some of the ways our team can assist include:

Understand program eligibility and enrollment steps.

Co-create a plan with you that reflects your life goals.

Connect with licensed providers chosen by you.

Assist with adjusting services and goals as your needs evolve.

Support through facility or institution-to-home and other care transitions.

What Supports Planning Can Look Like

  • Living Safely at Home

    After a stroke and a long stay in a nursing center, a Prince George’s County man longed to return home to his family. With help from his Supports Planner, he enrolled in the Community Options (CO) Waiver to receive 40 hours of personal assistance each week, along with nurse monitoring through the local health department. Thanks to these supports, he was able to return home to his wife and is once again surrounded by the family who cherish his kindhearted, outgoing spirit.

  • Gaining Independence

    When her aging mother passed away, a young woman with a developmental disability was left vulnerable—homeless and financially exploited. Her Supports Planner quickly connected her to the Community First Choice (CFC) program, helping her secure emergency, then permanent housing, along with vital documents like her birth certificate and Social Security card. Once settled, she received personal care services, home-delivered meals, and coaching on everyday tasks—support that has helped her build stability and independence.

  • Caring for Your Children

    A Maryland woman with Cerebral Palsy, who had undergone many surgeries since childhood, was overjoyed to be expecting her first child. But pregnancy complications made it difficult to stand or walk. Her Supports Planner arranged meal preparation, personal assistance, and daily living supports, giving her more time to care for her baby. Together, they also secured a more accessible apartment with key environmental adaptations for her growing family.

  • Finding Stability

    Struggling with mental illness and the loss of several loved ones, a Baltimore woman in her 40s became isolated at home and had not received medical care in years. Her Supports Planner built trust by listening, helping her schedule appointments, and easing her fears about communicating with doctors. Through the Community First Choice (CFC) program, home modifications—including grab bars, stair railings, and an accessible tub—made her home safer and allowed her to remain independent.

My Supports Planner helps me to get things worked out, process stuff better, figure out things, and get things that I need.

Erma, person supported

Our SCI Supports Planner really stays in communication and gives us updates. She has my mom’s interest at heart in everything. Things that are my responsibility – she follows upto make sure I am doing it. She’s very professional and is invested in getting services needed

Daughter of a person supported

My Supports Planner is more than a case worker; he is a friend. He’s a true friend. Francis cares about people a lot, he has a heart. He really cares about the people he sees, it’s not just about a job.

Eric, person supported

It is rare to find such a devoted Supports Planner who consistently goes above and beyond to provide high-quality care for clients. The SCI Supports Planner’s contributions to the team are invaluable, and he stands out as an exceptional professional.

Health Care Provider