Services
About Our Services
We help people navigate complex systems and access the support they need to live the lives they choose.
What We Do
As a case management provider, SCI works alongside individuals with disabilities, older adults, and those with complex medical needs to ensure they receive the services, resources, and opportunities that match their unique goals.
Our team of case managers—also known as service coordinators—act as trusted guides. We:
- Listen to each person’s story, needs, and aspirations
- Create a personalized plan that outlines goals, preferences, and available resources
- Coordinate services across providers, programs, and community supports
- Advocate for individuals’ rights, access, and choice
- Monitor progress and adjust services over time to ensure continued success
Our Services
Services-
Coordination of Community Services
Support for Individuals with Developmental Disabilities
We partner with the Maryland Developmental Disabilities Administration (DDA) to provide Coordination of Community Services (CCS) for people with intellectual and developmental disabilities and their families.
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Supports Planning Services
Support for Individuals Who Want to Live Independently in their Community
Our Supports Planners work closely with individuals, families, and caregivers to create and implement a plan that promotes health, independence, and quality of life.
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Information and Referral Services
Person-Centered and Community Oriented
Through our Community Engagement program, we connect individuals, families, and caregivers with resources and opportunities, providing information and referrals that promote inclusion, access, and meaningful participation in community life.
What Is Person-Centered Planning?
We believe support should never be a barrier to accessing opportunities, meaningful relationships or community inclusion, and are a proud affiliate of Charting the LifeCourse (CtLC), a framework that guides our person-centered approach.
Our case managers begin by listening to each person we support, focusing on what matters most to that individual. Person-centered planning puts the individual at the heart of every decision, ensuring their voice, goals, and choices lead the way.
By focusing on strengths and aspirations rather than limitations, this approach builds dignity, independence, and opportunity. It creates a pathway for people to live the lives they want and ensures that each person’s voice, goals, and choices lead their way.
Home and Community-Based Services (HCBS)
Maryland Medicaid offers home and community-based services for:
- Older adults
- People with disabilities
- Children with chronic illnesses
These services are available through the regular Medicaid program as well as special Medicaid programs called waivers. Each waiver has its own eligibility requirements and is designed for a specific population, such as older adults or individuals with particular disabilities.
Our team can work with you understand the eligibility requirements and the application process for Coordination of Community Services (CCS) or Supports Planning Services (SPS).
Not sure where to start? Reach out to our Information and Referral Team to learn more.
Stories of Support
Contact Us
Support That Empowers, Services That Uplift
Support That Empowers, Services That Uplift
Shirley has never let cerebral palsy define her. After choosing to live life on her own terms, she built a future filled with care for others and the joy of becoming a mother. With SCI’s support, she regained stability and confidence. Today, Shirley is raising her daughter, working toward walking again, and proving resilience turns obstacles into opportunities.
Collaboration and Communication
Collaboration and Communication
When Douglas and his mother faced sudden eviction, SCI quickly stepped in. Collaborating with their family and community resources, the team secured housing, coordinated moving logistics, and connected needed supports. Thanks to this person-centered approach, Douglas and his mother stabilized their home, maintained employment, and continued building fulfilling, independent lives.
Fulfillment through Community Connections
Fulfillment through Community Connections
Yuberky, who has lived with a severe intellectual disability since childhood, thrives with the support of her family and her Supports Planner. After moving to a closer, more engaging day care, she enjoys activities, quality family time, and greater independence. Her bright smile reflects the impact of person-centered support.