Ethics and Compliance

Report a Compliance or Ethics Concern

At Service Coordination, Inc. (SCI), People Come First. We are committed to acting with integrity and doing what is right for the people we support, their families, our Team Members, and our community.

We encourage open, honest communication and want people to feel comfortable raising concerns. If you believe something may be unethical, improper, or not aligned with our values, we want to hear from you.

EthicsPoint is a secure, confidential reporting system operated by an independent third party. It is available to support SCI’s commitment to ethics, integrity, and accountability, and to provide a way to report concerns under our Whistleblower Protection Policy.

Please use EthicsPoint to report concerns related to possible unethical or improper conduct, including:

  • Fraud, misuse of funds, or billing concerns
  • Conflicts of interest
  • Abuse, neglect, or exploitation
  • Discrimination or harassment
  • Violations of laws, regulations, or SCI policies

You may also use EthicsPoint to seek guidance about ethical concerns.

Reports submitted through EthicsPoint are shared with SCI for review and follow-up. If you choose to remain anonymous, your identity will be protected to the extent allowed by law. Every report is reviewed carefully, respectfully, and confidentially.

Please note: EthicsPoint is not intended for general service questions, routine concerns, or everyday complaints about services. Those concerns should be directed through the appropriate service or support channels.  Visit the Contact Us page to reach out directly.

Thank you for helping us maintain a culture of trust, respect, and integrity where everyone feels safe, valued, and heard.

Click here to visit SCI’s EthicsPoint portal.

After you complete your report you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose.

Dial toll-free, within the United States, Guam, Puerto Rico and Canada: 833-254-1959. The EthicsPoint hotline is available 24 hours a day, 365 days a year.

After you complete your report you will be assigned a unique code called a “report key.” Write down your report key and password and keep them in a safe place. After 5-6 business days, use your report key and password to check your report for feedback or questions.

The information you provide will be sent to us by EthicsPoint on a totally confidential and anonymous basis if you should choose.

EthicsPoint is NOT a 911 or Emergency Service:
Do not use this site to report events presenting an immediate threat to life or property. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities.