Work With Us

We're hiring case managers and we’d love to have you on our team!

With over 1,000 dedicated team members supporting more than 16,000 people across Maryland, SCI is a place where your work truly matters.

Our mission is at the heart of everything we do, and our core values and inclusive leadership culture create a workplace where everyone feels valued, supported, and empowered.   

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What It's Like to Work at SCI

  • People First

    Our commitment to “people-first” is reflected in our comprehensive benefits package, which includes medical coverage (partially covered by SCI), as well as tuition reimbursement, referral bonuses, mileage reimbursement, and performance bonuses. After several years of employment with SCI, Team Members may also be eligible for a Student Loan Repayment Programs or Public Service Loan Forgiveness Program.

  • Top Workplace and Award-Winning Culture

    Our Team Members are what makes SCI a great place to work. Our Team Members include life-long case managers, recent college graduates, second-career professionals, from all walks of life, who come together with a dedication to support individuals to live their vision of a good life. SCI has been recognized by USA Today, The Washington Post, and The Baltimore Sun as a Top Workplace.

  • Learning and Professional Development

    SCI prioritizes learning and professional development for all Team Members, offering both virtual and in-person training opportunities. All new Team Members participate in a full week of onboarding. New CCS and SPS Team Members also receive additional structured training designed specifically for their role, including facilitated learning experiences, shadowing case managers in the field, and increased supervisor support. Whether you’re an early career case worker, a seasoned individual contributor, or an experienced leader, SCI has opportunities to support your professional development.

Leaders who listen. A team that lifts each other up.

At SCI, support starts from the top and is felt across every team.

During a recent Town Hall, our CEO invited Team Members to share one simple but meaningful insight: What advice would you give to someone starting their first week at SCI? The response was immediate, honest, and deeply reflective of who we are as an organization.

Here’s what our team wants you to know:

  • You don’t have to do this alone. Starting something new can feel overwhelming and that’s okay. At SCI, you’ll never be expected to figure it all out by yourself. From day one, you’re surrounded by people who are ready to help, answer questions, and walk alongside you.
  • Give yourself grace. There is a lot to learn, and no one expects perfection. Growth takes time. We encourage you to embrace the learning process, ask questions freely, and trust that confidence will come with experience.
  • Lean into the support around you. More than 1,000 Team Members are rooting for your success. Whether you’ve been here a week or a year, there’s always someone willing to support, coach, and empower you.
  • Stay open, curious, and flexible. Change is part of the work we do and part of how we grow. Being open to new ideas, perspectives, and ways of working will help you thrive here.
  • Remember: the little things matter. Every interaction, every action – no matter how small – contributes to the impact we create together.

At SCI, we start most meetings with an invitation to share a culture moment, creating space for connection, listening, and learning. By inviting real voices and real experiences into conversations, we all help shape a culture where people feel seen, supported, and inspired to grow.

When you join SCI, you’re not just starting a job, you’re joining a community that believes in you.

From a 2025 survey of more than 1000 Team Members

Top five words used to describe our culture

Inclusive

Person-Centered

Positive

Supportive

Collaborative

What our Team Members say about working at SCI

At SCI, "we care about the whole person. We don't focus on their medical difficulties. In order to assist them, we need to be invested in THEM. They see so many doctors and specialists and we don't need to be another one of them. We center around them as a person in order to help them fully."

Katelyn, a Supports Planner

New Team Members should know that "no one expects you to know everything right away. You have about 1,000 Team Members rooting for you, so all you need to do is ask."

Karen, in Program Support

"As my one year anniversary is coming up, I can attest and encourage new members to not be afraid to reach out for assistance. Everyone at SCI is so helpful, and you are joining a great organization."

Ayesha, a Service Coordinator

"Everyone that works at SCI has just in incredible amount of industry specific EXPERT experience to draw upon. It blows me away every time I reach out for help to anyone and how experienced, knowledgeable and wise people are!"

Andrea, a Supports Planner

"The work is challenging and enjoyable. We get to see our clients from goal formation to goal realization. "

a Team Member in SPS

"SCI is a place where someone can learn and grow. The positive energy is contagious and it honestly feels like there are so many areas of support available. Everyone wants you to succeed."

a Team Member in CCS

We are "the best of the best." SCI focuses not only on the individuals we support but their employees.

a Team Member in CCS

    Where We Work

    As a community-based workforce, our Team Members’ daily activities may happen in their home office, at a local community center, or in the home of a person we support.  SCI has offices in both Frederick and Owings Mills, Maryland, where group meetings and trainings may be held. We also host an annual SCI Day, inviting our growing team to gather for a full day of connection and camaraderie, as well as our annual Leadership Development Conference, designed to advance organizational priorities and promote professional development.