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In 1982 The Arc of Frederick County established one of the nation’s first independent service coordination initiatives serving people with intellectual and developmental disabilities. The service coordination division was founded on the belief that people with disabilities could benefit from having service coordinators act as brokers within the service delivery system to help ensure that services were tailored to meet people’s needs.

The initiative began with seven service coordinators who served 173 people. In the 20 plus years since the initiative was created, the service coordination division expanded into 10 counties across Maryland and Baltimore City.

In 2005, SCI was established as an independent nonprofit organization and spun off from, the Arc of Frederick County. The spinoff was necessary due to the tremendous growth the agency experienced and the need to have one organization focused on providing service coordination for so many people. SCI formed a new board of directors, adopted new bylaws and began operations as an independent organization on January 1, 2006.

SCI preserved the skilled staff leadership, the staff of service coordinators, an effective approach to coordinating services, the relationship with the DDA and the founding belief about the role and value of service coordination for people with intellectual and developmental disabilities.


SCI is a nonprofit organization in Maryland that supports people of all ages to make choices affecting their lives and to access resources and services in their community.

SCI is currently the largest case management agency in Maryland, serving more than 12,000. This accounts for over 50% of people with intellectual and developmental disabilities who receive services. We also employ over 400 team members in three regions in Maryland. Team members are highly qualified with 96% having a Bachelor’s degree or higher and on average 6 years’ experience. SCI is also unique due to our community based and technological capabilities which allow us to work from virtually anywhere in the communities in which we serve people.

At SCI, we believe that every person has the right to be treated with respect and dignity and to make choices that affect his/her life. We believe people come first and to support this philosophy we show respect and honor for all people through our words and actions. We believe it is our responsibility to drive solutions by seeking out opportunities and navigating systems to make possibilities a reality; build connections that will encourage strong relationships, and raise awareness in communities to appreciate the similarities and unique gifts of each person we serve.